Value-Based Information Systems and Technologies Governance Quality Assessment


  • Vicente Merchán Rodríguez Army Forces University ESPE, Department of Computer Science



The quality is a degree of excellence, and what is excellent is new. The evaluations of the quality of the organizations, departments, functional areas, activities, products and services have been recognized by the goodness of their results beginning to be mandatory and of increasingly strict application in the search of the fulfilment of its purposes


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[1] R. Pérez Juste, F. López Rupérez, M. D. Peralta Ortiz and P. Municio Fernández, "Evaluación de la calidad," in Hacia una educación de calidad. Gestión, Instrumentos y Evaluación, 4ta ed., Madrid, Narcea S.A. de Ediciones, 2014, pp. 101-156.
[2] M. Toomey, Waltzing with the elephant: a comprehensive guide to directing and controlling information technology, 1st ed., Infonomics Pty Ltd., 2009.
[3] Fundación Iberoamericana para la Gestión de la Calidad [FUNDIBEQ], "FUNDIBEQ," 2015. [Online]. Available: [Accessed 2015].
[4] ISO/IEC, "ISO/IEC 38500:2008 Corporate Governance of Information Technology Standard," 11 03 2008. [Online]. Available: [Accessed 2015].
[5] European Foundation for Quality Management [EFQM], "EFQM Excellence Model," EFQM, 2013. [Online]. Available: [Accessed 2015].
[6] C. Brian and J. Ulmer, "Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category," Journal of Technology Management & Innovation, vol. 4, no. 1, pp. 134-142, 2009.
[7] G. Aguilera, "Modelos de evaluación de la calidad de las organizaciones dependientes de la administración pública en méxico y en españa," Universidad de Salamanca, [Tesis Doctoral inédita], 2010.
[8] J. J. Sánchez Peña, "Evaluación de la calidad en el ámbito del Gobierno y la Gestión de Servicios de TI," Universidad de Alcalá, [Tesis Doctoral inédita], 2013.



How to Cite

Merchán Rodríguez, V. (2018). Value-Based Information Systems and Technologies Governance Quality Assessment. Journal of Computer Science and Technology, 18(01), e08.



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